Phillip Crosby
Philip Bayard "Phil" Crosby, (Wheeling, June 18, 1926 - Winter Park, August 18, 2001) was a businessman and author who contributed to management theory and quality management practices
Crosby initiated the Zero Defects program at the Martin Company Orlando, Florida, plant.As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs.Phillip and his brothers formed a harmony singing group, The Crosby Boys, who performed during the 1950s and 1960s. They appeared in nightclubs and on The Ed Sullivan Show on American television.
Crosby initiated the Zero Defects program at the Martin Company Orlando, Florida, plant.As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs.Phillip and his brothers formed a harmony singing group, The Crosby Boys, who performed during the 1950s and 1960s. They appeared in nightclubs and on The Ed Sullivan Show on American television.
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